15 years+ caring company awarded by the hong kong council of social service

Join us and enrich yourself about the world of crafting fine jewellery to global retailers. We have teams ranging from stone purchasing, design to manufacturing and sales. As a company with almost two decades of caring company award, we promote healthy work life balance, and career developing opportunities.

Procurement ClerkAPPLY

Job Overview
  • 5-day work
  • Procurement
  • Jewelry
Post Date

2022-05-12

Job Type

Permanent, Full Time

Career Level

Middle

Years of Experience

2

Qualifications
  • Diploma / Associate Degree
  • 2 – 3 years of relevant experience
  • Good command of written and spoken English, Chinese and Putonghua
  •  Proficient in MS Office (Word, Excel and PowerPoint)
  •  Good communication skill, responsible, well organized and a fast learner
  • Familiar with Chinese typing
  • Independent and able to work under pressure and tight schedule
Responsibilities and Duties
  • Assist in performing and managing the procurement process
  • Assist in developing and implementing procurement plans assigned to reduce cost and improve product quality
  • Monitor the delivery schedule to ensure matching with the production plan
  • To support department daily operations
  • To assist other ad-hoc projects as assigned 

Customer Service Officer / SupervisorAPPLY

Job Overview
  • Jewellery
  • Customer Service
  • Sales Coordinator
Post Date

2022-05-10

Job Type

Permanent, Full Time

Career Level

Middle

Years of Experience

5

Qualifications
  • Diploma or Bachelor’s degree in any discipline
  • 3-5 years of solid working experience in the business sector, preferably experience in manufacturing company
  • Experience in jewellery manufacturing company would be an advantage
  • At least 2-year experience in Customer Service or Sales Support, email, and WhatsApp as the major channels for communication
  • Passion and skillful in providing quality service and self-motivated in solving problems
  • Independent, well-organized, positive, responsible, detail-minded, mature, self-motivated, and able to adapt to constant changes
  • Able to work under pressure and meet tight deadlines
  • High learning agility. Able to work independently and in a fast-paced environment
  • Enjoy teamwork
  • Good interpersonal communication skills. High proficiency in English & Chinese (written & spoken), Mandarin is a plus
  • PRC travel is required (after the pandemic)
  • Candidates with more experience will be considered as Customer Service Supervisor
Responsibilities and Duties
  • Handle inquiries/requests from customers or sales team, e.g. study and consolidate information for quotations, order processing, maintain/update customer data in ERP system
  • Act as Sales Coordinator to provide after-sales service including goods returns and repair requests
  • Serve customers with a First Contact-Solution mindset and solve problems/complaints in a timely manner
  • Closely partner with different departments to serve customers and support sales teams
  • Drive internal process improvement for better customer service
  • Work with China CS teams, assist in problem-solving and provide training to the designated teams
  • Communicate and coordinate with departments in the supply chain to ensure response effectiveness to customers

Senior Sales Executive / Regional Sales ManagerAPPLY

Job Overview
  • Fine Jewellery
  • 3+ years experience
  • Experience in business development with jewellery
Post Date

2022-05-10

Job Type

Permanent, Full Time

Career Level

Middle

Years of Experience

3

Qualifications
  • At least 3 years of experience in B2B fine jewellery sales, experience in markets out of APAC would be an asset
  • Experience in business development with jewellery wholesalers and retailers
  • Good command in spoken and written English, Knowledge in other European language is a definite advantage (such as Spanish, Italian and French)
  • Responsible, Independent, self-initiative, good team player and attention to details
  • Strong leadership skills and negotiation skills is required
  • Willing to adapt changes and communicative
  • Frequent travel is required
  • Possession of clean driving license preferred
Responsibilities and Duties
  • Develop B2B sales strategies, ensure sales targets are met and achieved
  • Define yearly action plans within the region
  • Actively negotiate new opportunities with current business partners and search for new partners according to the sales strategies
  • Work on sales analysis, reports, product forecast and optimize sales potential by working closely with inter-departments
  • Negotiate opportunities with existing customers and explore for new customers
  • Coordinate with Marketing team and participate in exhibitions
  • Communicate with product development team and other relevant departments to develop new product lines

Sales Coordinator / Assistant Customer Service OfficerAPPLY

Job Overview
  • Jewellery
  • Customer Service
  • Sales Coordinator
Post Date

2022-05-16

Job Type

Permanent, Full Time

Career Level

Entry Level

Years of Experience

3

Qualifications
  • Diploma or Bachelor’s degree in any discipline
  • 3 years of solid working experience in the business sector, preferably experience in manufacturing company
  • Experience in jewellery manufacturing company would be an advantage
  • At least 2-year experience in Customer Service or Sales Support, email, and WhatsApp as the major channels for communication
  • Passion and skillful in providing quality service and self-motivated in solving problems
  • Independent, well-organized, positive, responsible, detail-minded, mature, self-motivated, and able to adapt to constant changes
  • Able to work under pressure and meet tight deadlines
  • High learning agility. Able to work independently and in a fast-paced environment
  • Enjoy teamwork
  • Good interpersonal communication skills. High proficiency in English & Chinese (written & spoken), Mandarin is a plus
  • PRC travel is required (after the pandemic)
Responsibilities and Duties
  • Handle inquiries/requests from customers or sales team, e.g. study and consolidate information for quotations, order processing, maintain/update customer data in ERP system
  • Act as Sales Coordinator to provide after-sales service including goods returns and repair requests
  • Serve customers with a First Contact-Solution mindset and solve problems/complaints in a timely manner
  • Closely partner with different departments to serve customers and support sales teams
  • Drive internal process improvement for better customer service
  • Work with China CS teams, assist in problem-solving and provide training to the designated teams
  • Communicate and coordinate with departments in the supply chain to ensure response effectiveness to customers

Clerk / Procurement Assistant / Assistant OfficerAPPLY

Job Overview
  • 5-day work
  • Procurement
  • Jewelry
Post Date

2022-05-30

Job Type

Permanent, Full Time

Career Level

Middle

Years of Experience

2

Qualifications
  • Diploma / Associate Degree
  • 2 – 3 years of relevant experience
  • Good command of written and spoken English, Chinese and Putonghua
  •  Proficient in MS Office (Word, Excel and PowerPoint)
  •  Good communication skill, responsible, well organized and a fast learner
  • Familiar with Chinese typing
  • Independent and able to work under pressure and tight schedule
Responsibilities and Duties
  • Assist in performing and managing the procurement process
  • Assist in developing and implementing procurement plans assigned to reduce cost and improve product quality
  • Monitor the delivery schedule to ensure matching with the production plan
  • To support department daily operations
  • To assist other ad-hoc projects as assigned